====== PREMIER PARTNER PROGRAM AGREEMENT ======

**Template Version:** 1.0 | **Last Updated:** August 2026

===== 1. PARTNER DETAILS =====

| **Partner Name** | [INSERT] |
| **Company Registration** | [INSERT] |
| **Principal Contact** | [INSERT] |
| **Email** | [INSERT] |
| **Authorized Channels** | ☐ Referral ☐ Reseller ☐ Technology ☐ Consulting |
| **Agreement Start Date** | [INSERT] |
| **Initial Term** | 24 months (minimum commitment) |
| **Agreement End Date** | [INSERT] |

===== 2. PROGRAM OVERVIEW =====

**Program Type:** Premier Partner
**Program Code:** PREMIER

Unicis Tech OÜ ("Unicis") engages [Partner Name] ("Partner") as a Premier Partner under the Unicis Partner Programme. As a Premier Partner, you gain access to all four partnership channels (Referral, Reseller, Technology, Consulting) with flexibility to engage customers across multiple service models.

**Key Principle:** Premier Partners can work across all channels, but must follow **deal registration and revenue-model-selection rules** to prevent conflicts and ensure transparency.

===== 3. ELIGIBILITY & REQUIREMENTS =====

==== 3.1 Eligibility Criteria ====

Premier Partner status requires ONE of the following:

**Option A: Revenue Commitment**
  * Demonstrated €50,000+ annual revenue potential with Unicis (via referrals, resales, or consulting)
  * Estimated within 12 months of partnership start

**Option B: Customer Commitment**
  * Commitment to bring 10+ customer implementations/deployments within 24 months
  * Across any/all of the four channels

**Option C: Strategic Fit**
  * Unicis believes partnership has exceptional strategic value (e.g., market expansion, key vertical)
  * Approved by Unicis partnership leadership

**All Applicants Must:**
  * Execute full Premier Partner Agreement (this document)
  * Commit to 24-month minimum term
  * Complete Unicis Partner Certification (if consulting involved)
  * Pass compliance & security review
  * Agree to quarterly business reviews

==== 3.2 Approval Process ====

  1. **Application submission:** Partner completes Premier Partner application
  2. **Review period:** Unicis evaluates within 10 business days
  3. **Negotiation:** If approved in principle, discuss custom terms (if needed)
  4. **Execution:** Both parties sign this agreement
  5. **Onboarding:** Partner receives access to all four channels

**Typical approval timeline:** 2-3 weeks

===== 4. FOUR-CHANNEL ACCESS =====

==== 4.1 Channel Overview ====

Premier Partners have authorization for:

| **Channel** | **Description** | **Revenue Model** |
| Referral | Refer customers, earn recurring commission | 20% of customer subscription (lifetime) |
| Reseller | Resell Unicis licenses with margin | Up to 30% margin on licenses |
| Technology | Build integrations (API, webhooks, MCP) | Co-sell share on integrated deals |
| Consulting | Deliver implementation & training services | Direct service billing (independent) |

==== 4.2 Channel Activation ====

Upon agreement execution, Partner is immediately authorized for:
  * ✅ **Referral channel** (effective immediately)
  * ✅ **Technology channel** (if technical team ready; API access granted)
  * ⏳ **Consulting channel** (pending Certification completion)
  * ⏳ **Reseller channel** (pending credit/compliance review)

**Timelines:**
  * Consulting certification: Within 30 days (included in onboarding)
  * Reseller activation: Within 15 business days (after review)
  * Technology setup: Immediate (if developer resources available)

===== 5. DEAL REGISTRATION & REVENUE MODEL SELECTION =====

==== 5.1 The Core Rule: One Revenue Model Per Deal ====

**CRITICAL PRINCIPLE:** For any single customer opportunity, Partner selects ONE revenue model. No stacking.

**Why?** Prevents conflicts, keeps accounting clean, and ensures fair distribution.

==== 5.2 Deal Registration Process ====

**For any significant opportunity (€10,000+ annual value), Partner MUST register the deal:**

**Step 1: Submit Deal Registration**
  * Partner notifies Unicis Partner Manager
  * Timing: BEFORE customer presentation OR at discovery
  * Method: Email with deal details or via Partner Portal

**Deal Registration Template:**
```
Deal Name: [Customer name / project]
Customer Contact: [Name, email, phone]
Estimated Deal Size: €[X] annual
Intended Revenue Model: 
  ☐ Referral (20% commission)
  ☐ Reseller (30% margin)
  ☐ Consulting (service billing)
  ☐ Technology (co-sell)

Description: [Brief summary of opportunity]
```

**Step 2: Unicis Review**
  * Unicis confirms within 3 business days
  * Checks for conflicts with other partners
  * Locks in revenue model for that deal

**Step 3: Deal Execution**
  * Partner proceeds with locked revenue model
  * Cannot change model later

==== 5.3 Revenue Model Selection Guide ====

**Use this matrix to choose your model per deal:**

| **Situation** | **Best Revenue Model** |
| Customer needs only Unicis platform (no services) | **Referral** (20% recurring) |
| Customer wants to buy licenses + integrate with our platform | **Reseller** (30% margin) + negotiate co-sell share on tech piece |
| Customer needs implementation + training + platform | **Consulting** (direct service fees) + resell platform separately |
| Customer needs custom API integration or automation | **Technology** (co-sell arrangement) |
| Partner unsure / wants Unicis guidance | **Ask partner manager in deal registration** |

==== 5.4 Example Scenarios ====

**Scenario A: Pure Referral**
  * Customer: Mid-market firm needing ISO 27001 checklist
  * Partner role: Introduce Unicis, customer buys self-serve
  * Revenue model: Referral (20% commission)
  * Partner action: None after intro; Unicis manages customer

**Scenario B: Reseller + Consulting**
  * Customer: Bank needing NIS2 implementation
  * Partner role: Resell Unicis platform (30% margin) + implement (€50k service fee)
  * Revenue model: Reseller (for license) + Consulting (for services) — TWO MODELS, SAME CUSTOMER
  * Registration: Must note both (reseller margin on license; separate consulting fees)

**Scenario C: Technology Integration**
  * Customer: Snyk user wanting automated SBOM ingestion into Unicis
  * Partner role: Build integration, both companies benefit
  * Revenue model: Technology (co-sell)
  * Partner action: Build MCP server; Unicis lists in directory; shared customers

**Scenario D: Reseller Only (No Implementation)**
  * Customer: IT service provider wanting white-label Unicis
  * Partner role: Resell licenses, customer self-implements
  * Revenue model: Reseller (30% margin)
  * Partner action: Support customer access; Unicis handles product

===== 6. COMMITMENT & PERFORMANCE TARGETS =====

==== 6.1 Annual Targets ====

Partner commits to ONE of the following (at program start):

**Option A: Revenue Target**
  * Year 1: €[INSERT] pipeline value (registered deals)
  * Year 2: €[INSERT] pipeline value (cumulative)
  * Success metric: Deals closed OR pipeline maintained

**Option B: Customer Target**
  * Year 1: [INSERT: 5-10] customers across any/all channels
  * Year 2: [INSERT: 15-25] cumulative customers
  * Success metric: Active paying customers or commitments

**Option C: Market Expansion**
  * Year 1: Expand into [region/industry/customer type]
  * Year 2: Achieve [INSERT: specific milestone]
  * Success metric: Defined by Unicis + Partner agreement

**Adjustment Rights:**
  * Either party may adjust targets at Q1 review if market conditions change
  * Miss targets by 50%+: Unicis may discuss partnership continuation (not automatic termination)

==== 6.2 Quarterly Business Reviews ====

**Mandatory cadence: Every 90 days**

**Review agenda:**
  * Pipeline review (registered deals, forecast)
  * Closed deals & revenue (by channel)
  * Customer satisfaction & adoption
  * Technical issues or roadblocks
  * Co-marketing opportunities
  * Targets on track?
  * Resource/support needs from Unicis

**Attendees:**
  * Partner: [Name, title, revenue lead]
  * Unicis: Partner Manager + relevant functional lead

**Outcome:** Jointly update roadmap; adjust strategy if needed

===== 7. REVENUE MODELS & PAYMENT TERMS =====

==== 7.1 Referral Channel (20% Recurring) ====

  * **Commission:** 20% of customer monthly/annual subscription revenue
  * **Scope:** Lifetime of customer subscription (as long as customer remains active)
  * **Payment:** Monthly invoice, Net 30
  * **Threshold:** Minimum €50/month payout (or accumulated next month)
  * **Claw-back:** No clawback if customer cancels

==== 7.2 Reseller Channel (Up to 30% Margin) ====

  * **Margin:** 20-30% (tiered based on volume)
    - 20% margin: 1-10 concurrent users
    - 25% margin: 11-50 concurrent users
    - 30% margin: 50+ concurrent users
  * **Invoice frequency:** Monthly
  * **Payment terms:** Net 30
  * **White-label:** Available (custom branding €X setup + €X/request)

==== 7.3 Consulting Channel (Direct Billing) ====

  * **Revenue model:** Partner sets own service rates
  * **Typical range:** €100-300/hour or €5k-50k/engagement
  * **Billing:** Partner invoices customer directly
  * **Unicis platform:** Customer purchases separately
  * **Payment:** Independent of Unicis; Partner-customer agreement

==== 7.4 Technology Channel (Co-Sell) ====

  * **Co-sell share:** [INSERT: 10-20%] of referred Unicis deal value
  * **Trigger:** Customer uses Partner's integrated solution AND purchases/upgrades Unicis
  * **Deal registration:** Must register integration deal with revenue share tracking
  * **Payment:** Included in Unicis invoicing (passed through to Partner)

===== 8. CONFLICT RESOLUTION & GUARDRAILS =====

==== 8.1 No Double-Dipping Rule ====

**Rule:** For any single customer, Partner earns revenue via ONE model only.

**Examples of violations:**
  * ❌ Referral a customer (20% commission) THEN resell to same customer (30% margin)
  * ❌ Resell + claim consulting service revenue + claim technology co-sell on single project
  * ❌ Refer customer to Unicis, then later claim "partner implementation" fees without re-registering deal

**Enforcement:**
  * If Partner violates, revenue allocation is reversed (commission goes to Unicis, not Partner)
  * Repeated violations may trigger program suspension

==== 8.2 Deal Registration Lock-In ====

Once a deal is registered with a revenue model, that model is **locked in** for that customer.

**Cannot change later.** Example:
  * Month 1: Register "ABC Corp" as Reseller deal (30% margin)
  * Month 6: Cannot later claim "we did consulting too" and reclassify to consulting revenue

**Exception:** If customer scope expands (e.g., implementation was Phase 2 add-on), Partner can register Phase 2 separately as new deal.

==== 8.3 Conflict Scenarios ====

**Scenario 1: Partner A referred customer; Partner B wants to resell**
  * **Solution:** Unicis decides (typically: refer-er keeps referral; new partner can resell differently)

**Scenario 2: Partner wants to resell + implement same customer**
  * **Solution:** Allowed, but must register as two line items:
    - Reseller revenue: License margin (30%)
    - Consulting revenue: Service fees (separate invoice)

**Scenario 3: Partner tries to claim referral + reseller on same deal**
  * **Solution:** Violation. Deal re-audited; one model chosen by Unicis; Partner warned.

==== 8.4 Dispute Resolution ====

  1. **Discussion:** Partner + Partner Manager discuss (email, 3 business days)
  2. **Escalation:** If unresolved, escalate to Unicis VP Partnerships
  3. **Arbitration:** [INSERT: Escalation process or arbitration clause if needed]
  4. **Timeline:** Resolve within 10 business days or pause payments pending resolution

===== 9. PARTNER RESPONSIBILITIES =====

**All Four Channels:**
  * Complete Unicis Partner Certification (consulting focused; others optional)
  * Register all significant deals (€10k+) before customer engagement
  * Maintain professional standards & represent Unicis accurately
  * Comply with GDPR, data protection, security standards
  * Provide quarterly business review participation
  * Report pipeline status monthly (via Partner Portal or email)

**Referral Channel:**
  * Use referral tracking link/code provided
  * Not claim referral commission if customer already Unicis customer

**Reseller Channel:**
  * Manage customer access, provisioning, billing
  * Provide first-line support (escalate to Unicis if needed)
  * Report monthly active users

**Consulting Channel:**
  * Deliver quality implementation services
  * Complete customer onboarding & training
  * Maintain customer satisfaction

**Technology Channel:**
  * Keep integration secure & maintained
  * Test against latest Unicis API versions
  * Provide customer support for integration issues

===== 10. UNICIS RESPONSIBILITIES =====

  * Provide access to all four channels (upon activation)
  * Grant API access (if Technology channel activated)
  * Maintain stable platform & uptime (99.5% SLA)
  * Pay commissions/margins on time (Net 30)
  * Assign dedicated Premier Partner Manager
  * Conduct quarterly business reviews
  * Provide co-marketing support (case studies, webinars, directory listing)
  * Early access to new features & APIs
  * Prioritized technical support (Tier-1)
  * Annual Premier Partner Summit (networking event)

===== 11. CERTIFICATION & TRAINING =====

==== 11.1 Unicis Partner Certification ====

**Required within 30 days** (if consulting channel planned)

Covers:
  * Platform overview (2 hours)
  * Framework deep-dive: ISO 27001, NIS2, GDPR (3 hours)
  * Sales process & objection handling (1 hour)
  * Hands-on lab (1 hour)

**Assessment:** Pass/fail exam (70% passing score)

**Renewal:** Annually (1-hour refresher + assessment)

==== 11.2 Specializations ====

Upon certification, Partner may specialize in:
  * ☐ ISO/IEC 27001
  * ☐ EU NIS2
  * ☐ GDPR
  * ☐ CRA (Cyber Resilience Act)
  * ☐ Risk Management
  * ☐ Awareness & Training

**Specialist badge:** Use in marketing upon specialization completion

===== 12. PARTNER DIRECTORY LISTING =====

Premier Partners are listed in **Unicis Premier Partner Directory** with:
  * Company name, logo, website
  * Authorized channels (Referral, Reseller, Technology, Consulting)
  * Service specializations
  * Locations/regions served
  * Contact information
  * Customer testimonials (optional)

**URL:** unicis.tech/partners/premier/[partner-slug]

===== 13. SUPPORT & ESCALATION =====

| **Issue Type** | **Response Time** | **Contact** |
| Critical (customer blocked) | 2 hours | partners@unicis.tech |
| High (integration broken) | 4 hours | partners@unicis.tech |
| Medium (how-to question) | 24 hours | partners@unicis.tech |
| Low (feature question) | 48 hours | partners@unicis.tech |
| Strategic (partnership planning) | 1 week | Partner Manager |

===== 14. COMPLIANCE & DATA PROTECTION =====

Partner agrees to:
  * Comply with GDPR, CCPA, local data protection laws
  * Execute Unicis Data Processing Agreement (DPA)
  * Maintain confidentiality of Unicis/customer information
  * Implement security standards (OWASP, NIST CSF minimum)
  * Report security incidents within 24 hours
  * Maintain SOC 2 Type II or ISO 27001 certification (recommended)

===== 15. INTELLECTUAL PROPERTY & BRANDING =====

  * Partner retains IP on Partner's work (integrations, consulting deliverables)
  * Unicis retains IP on platform, APIs, frameworks
  * Partner may use Unicis logo/name with prior written approval
  * Partner may use "Premier Partner" badge in marketing
  * Certified partners may use "Unicis Certified Partner" badge
  * Cannot misrepresent Unicis product capabilities

===== 16. TERM & TERMINATION =====

==== 16.1 Term ====

  * **Initial term:** 24 months (minimum commitment)
  * **Auto-renewal:** 12-month periods (unless either party provides 90 days notice)

==== 16.2 Termination for Convenience ====

Either party may terminate with:
  * **Year 1:** 90 days written notice (before end of initial 24-month term)
  * **Year 2+:** 60 days written notice

==== 16.3 Termination for Cause ====

Unicis may immediately terminate if Partner:
  * Breaches material terms (non-curable)
  * Engages in fraud or misrepresentation
  * Fails to register significant deals (systematic pattern)
  * Violates confidentiality or IP rights
  * Demonstrates sustained underperformance (targets missed >75% for 2+ quarters with no improvement)

==== 16.4 Transition ====

Upon termination:
  * Premier Partner status & access revoked
  * Directory listing removed (within 30 days)
  * API access disabled
  * Partner may serve existing customers for 90-day wind-down
  * Customer data exported within 30 days
  * Final invoice issued for earned commissions/margins

===== 17. FINANCIAL TERMS SUMMARY =====

| **Item** | **Cost/Revenue** |
| Certification Program | Free |
| Directory Listing | Free |
| Partner Manager | Included |
| Co-Marketing | Best-effort (included) |
| Annual Summit | Included (travel at Partner cost) |
| API Access | Free |
| Support SLA | Priority (included) |
| Early Access Features | Included |
| Referral Commission | 20% lifetime |
| Reseller Margin | 20-30% (volume-tiered) |
| Consulting | Direct billing (Partner sets rates) |
| Technology Co-Sell | 10-20% (deal-specific) |

===== 18. QUARTERLY BUSINESS REVIEW TEMPLATE =====

**To be completed each quarter:**

**Q[INSERT] [YEAR] Business Review**

| **Metric** | **Target** | **Actual** | **Status** | **Notes** |
| Registered pipeline (€) | [X] | [Y] | ☐ On track ☐ At risk | |
| Closed deals (count) | [X] | [Y] | ☐ On track ☐ At risk | |
| Revenue generated (€) | [X] | [Y] | ☐ On track ☐ At risk | |
| Active customers | [X] | [Y] | ☐ On track ☐ At risk | |
| Customer satisfaction (NPS) | [X] | [Y] | ☐ Good ☐ Needs work | |
| Technical issues | None | [List] | ☐ Clear ☐ Pending | |
| Co-marketing executed | [X] | [Completed: List] | ☐ On plan ☐ Delayed | |

**Action Items:**
  * [INSERT]
  * [INSERT]

**Next Quarter Priorities:**
  * [INSERT]

===== 19. SIGNATURE & ACCEPTANCE =====

| **Partner Name** | _________________________ |
| **Authorized Signatory** | _________________________ |
| **Title** | _________________________ |
| **Email** | _________________________ |
| **Date** | _________________________ |
| **Unicis Representative** | _________________________ |
| **Title** | _________________________ |
| **Date** | _________________________ |

===== 20. APPENDICES =====

==== Appendix A: Deal Registration Template ====

Use this template to register all deals €10k+:

```
Deal Name: [Customer / Project name]
Customer Contact: [Name, email, phone]
Estimated Annual Value: €[X]
Expected Closure Date: [Month/Year]

Intended Revenue Model:
☐ Referral (20% commission)
☐ Reseller (20-30% margin)
☐ Consulting (direct service billing)
☐ Technology (co-sell)

Project Scope: [Brief description]

Unicis confirmation received: ☐ Yes ☐ Pending
Confirmation date: _______________
Locked revenue model: [Confirmed by: Unicis Partner Manager]
```

==== Appendix B: Referral Link Generation ====

[INSERT: How referral links are generated & tracked in Partner Portal]

==== Appendix C: Payment & Invoice Details ====

**Unicis Invoice Address:**
[INSERT Company details]

**Remittance Instructions:**
[Bank, IBAN, account details for commission payments]

===== 21. NOTES & SPECIAL TERMS =====

[INSERT ANY CUSTOM COMMITMENTS, TERRITORY RESTRICTIONS, EXCLUSIVITY CLAUSES, OR SPECIAL ARRANGEMENTS]

---

**Premier Partner Onboarding Checklist:**
  * ☐ Agreement signed & dated
  * ☐ Certification enrollment completed
  * ☐ Partner Portal access activated
  * ☐ API keys generated (if Technology channel)
  * ☐ Partner Manager assigned
  * ☐ First QBR scheduled
  * ☐ Initial targets/pipeline discussed
  * ☐ Co-marketing plan drafted

**Activation Timeline:** 15-30 days from signature

----

**Document Status:** Draft | **Last Reviewed:** [DATE]