~~NOTOC~~
====== Glossary ======

Commonly used terms at Unicis. If you hear an acronym you do not recognise, check here first.

//Tip:// Bookmark this page or suggest new terms by messaging Predrag on Element.

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===== EOS (Entrepreneurial Operating System) Terms =====

^ Term ^ Meaning ^
| [[internal:company:accountability_chart|**Accountability Chart**]] | An org chart organised by function (seats), not by people. |
| **Annual Planning** | Full-day session once per year to rewrite the V/TO and set Annual Rocks. |
| **Core Values** | The 5 values that describe how Unicis already operates at its best: Openness by default, Trust through compliance, Small team big ownership, EU-first mindset, Honest over comfortable. See [[pub:company:vision_traction_organizer|V/TO]]. |
| **IDS** | Identify, Discuss, Solve — the structured 3-step process used in L10 meetings to resolve issues. An issue is not solved until it has a To-Do with a named owner and a due date. |
| **Issues List** | A running log of obstacles, opportunities, disagreements, and open questions. Maintained in OpenProject and worked through in every L10 meeting. |
| **L10 (Level 10 Meeting)** | The weekly 90-minute execution meeting with a fixed 7-segment agenda: Segue, Scorecard, Rocks, Headlines, To-Dos, IDS, Conclude. Rated out of 10 at the end. |
| **Quarterly Session** | Half-day meeting at the start of each quarter to review Rocks, update the V/TO, and set new priorities. |
| **Rock** | A company-level quarterly priority. SMART, takes the full quarter, and is either Done or Not Done — no partial credit. Each person has 1–7 Rocks (3 is ideal). |
| **Scorecard** | A weekly snapshot of business health metrics. Each metric has one owner and a weekly target. Red metrics go on the Issues List. Goal: 13 consecutive weeks of green. See [[pub:company:scorecard|Scorecard]]. |
| **Segue** | The first 5 minutes of an L10 meeting where each person shares one piece of good news (personal or professional) to set a positive tone. |
| **V/TO (Vision/Traction Organizer)** | The single source of truth for where Unicis is going and how we will get there. Contains Core Values, Core Focus, 10-Year Target, 3-Year Picture, 1-Year Plan, and Marketing Strategy. |

===== Company Terms =====

^ Term ^ Meaning ^
| **BE (Business Edition)** | The proprietary version of the Unicis Platform with enterprise features. Hosted on GitLab. |
| **CE (Community Edition)** | The open-source version of the Unicis Platform. Hosted on GitHub. |
| **DRI** | Directly Responsible Individual — the single person accountable for a given area, tool, or process. Not necessarily the person doing the work. |
| **EOS** | Entrepreneurial Operating System — the management framework Unicis uses to run the company (V/TO, Rocks, L10 meetings, Scorecard). |
| **Unician** | A member of the Unicis team (employee, contractor, or core contributor). |

===== Security & Compliance Terms =====

^ Term ^ Meaning ^
| **DPA** | Data Processing Agreement — a contract outlining how customer data is processed and protected. |
| **MVSP** | Minimum Viable Secure Product — the baseline security controls Unicis uses for all products and services. See [[pub:trust_center:controls|Controls]]. |
| **MNDA** | Mutual Non-Disclosure Agreement — a contract protecting confidential information shared between Unicis and another party. |
| **SBOM** | Software Bill of Materials — a formal record of all components and dependencies in a software product. |
| **SOC** | Security Operations Centre — the systems and processes for monitoring and responding to security incidents. See [[pub:soc|SOC Plan]]. |
| **SoA** | Statement of Applicability — a document listing which controls from a security framework apply to the organisation. |
| **ToM** | Technical and Organisational Measures — the security and privacy measures implemented to protect data. |

===== Development Terms =====

^ Term ^ Meaning ^
| **CalVer** | Calendar Versioning — the versioning scheme used for Unicis Platform (e.g. v2026-05). |
| **CI/CD** | Continuous Integration and Continuous Deployment — automated pipelines for building, testing, and deploying software. |
| **DAST** | Dynamic Application Security Testing — automated security scanning of running applications. |
| **GA** | General Availability — the official stable release of a software product. |
| **PR** | Pull Request — a proposal to merge a set of code changes from one branch into another. |
| **QA** | Quality Assurance — the process of testing software to ensure it meets requirements and is free of defects. |
| **SAST** | Static Application Security Testing — automated security scanning of source code. |
| **SDLC** | Software Development Lifecycle — the stages of software development from planning to release. See [[pub:development:sdlc|SDLC]]. |

===== General Business Terms =====

^ Term ^ Meaning ^
| **API** | Application Programming Interface — a software intermediary that allows applications to communicate with each other. |
| **GRC** | Governance, Risk, and Compliance — the integrated approach to managing these three disciplines. |
| **OKR** | Objectives and Key Results — a goal-setting framework used to track objectives and measurable outcomes. |
| **SLA** | Service Level Agreement — a commitment defining expected response and resolution times for support requests. |

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