Table of Contents

PREMIER PARTNER PROGRAM AGREEMENT

Template Version: 1.0 | Last Updated: August 2026

1. PARTNER DETAILS

Partner Name [INSERT]
Company Registration [INSERT]
Principal Contact [INSERT]
Email [INSERT]
Authorized Channels ☐ Referral ☐ Reseller ☐ Technology ☐ Consulting
Agreement Start Date [INSERT]
Initial Term 24 months (minimum commitment)
Agreement End Date [INSERT]

2. PROGRAM OVERVIEW

Program Type: Premier Partner Program Code: PREMIER

Unicis Tech OÜ (“Unicis”) engages [Partner Name] (“Partner”) as a Premier Partner under the Unicis Partner Programme. As a Premier Partner, you gain access to all four partnership channels (Referral, Reseller, Technology, Consulting) with flexibility to engage customers across multiple service models.

Key Principle: Premier Partners can work across all channels, but must follow deal registration and revenue-model-selection rules to prevent conflicts and ensure transparency.

3. ELIGIBILITY & REQUIREMENTS

3.1 Eligibility Criteria

Premier Partner status requires ONE of the following:

Option A: Revenue Commitment

Option B: Customer Commitment

Option C: Strategic Fit

All Applicants Must:

3.2 Approval Process

1. **Application submission:** Partner completes Premier Partner application
2. **Review period:** Unicis evaluates within 10 business days
3. **Negotiation:** If approved in principle, discuss custom terms (if needed)
4. **Execution:** Both parties sign this agreement
5. **Onboarding:** Partner receives access to all four channels

Typical approval timeline: 2-3 weeks

4. FOUR-CHANNEL ACCESS

4.1 Channel Overview

Premier Partners have authorization for:

Channel Description Revenue Model
Referral Refer customers, earn recurring commission 20% of customer subscription (lifetime)
Reseller Resell Unicis licenses with margin Up to 30% margin on licenses
Technology Build integrations (API, webhooks, MCP) Co-sell share on integrated deals
Consulting Deliver implementation & training services Direct service billing (independent)

4.2 Channel Activation

Upon agreement execution, Partner is immediately authorized for:

Timelines:

5. DEAL REGISTRATION & REVENUE MODEL SELECTION

5.1 The Core Rule: One Revenue Model Per Deal

CRITICAL PRINCIPLE: For any single customer opportunity, Partner selects ONE revenue model. No stacking.

Why? Prevents conflicts, keeps accounting clean, and ensures fair distribution.

5.2 Deal Registration Process

For any significant opportunity (€10,000+ annual value), Partner MUST register the deal:

Step 1: Submit Deal Registration

Deal Registration Template: ``` Deal Name: [Customer name / project] Customer Contact: [Name, email, phone] Estimated Deal Size: €[X] annual Intended Revenue Model:

☐ Referral (20% commission)
☐ Reseller (30% margin)
☐ Consulting (service billing)
☐ Technology (co-sell)

Description: [Brief summary of opportunity] ```

Step 2: Unicis Review

Step 3: Deal Execution

5.3 Revenue Model Selection Guide

Use this matrix to choose your model per deal:

Situation Best Revenue Model
Customer needs only Unicis platform (no services) Referral (20% recurring)
Customer wants to buy licenses + integrate with our platform Reseller (30% margin) + negotiate co-sell share on tech piece
Customer needs implementation + training + platform Consulting (direct service fees) + resell platform separately
Customer needs custom API integration or automation Technology (co-sell arrangement)
Partner unsure / wants Unicis guidance Ask partner manager in deal registration

5.4 Example Scenarios

Scenario A: Pure Referral

Scenario B: Reseller + Consulting

Scenario C: Technology Integration

Scenario D: Reseller Only (No Implementation)

6. COMMITMENT & PERFORMANCE TARGETS

6.1 Annual Targets

Partner commits to ONE of the following (at program start):

Option A: Revenue Target

Option B: Customer Target

Option C: Market Expansion

Adjustment Rights:

6.2 Quarterly Business Reviews

Mandatory cadence: Every 90 days

Review agenda:

Attendees:

Outcome: Jointly update roadmap; adjust strategy if needed

7. REVENUE MODELS & PAYMENT TERMS

7.1 Referral Channel (20% Recurring)

7.2 Reseller Channel (Up to 30% Margin)

7.3 Consulting Channel (Direct Billing)

7.4 Technology Channel (Co-Sell)

8. CONFLICT RESOLUTION & GUARDRAILS

8.1 No Double-Dipping Rule

Rule: For any single customer, Partner earns revenue via ONE model only.

Examples of violations:

Enforcement:

8.2 Deal Registration Lock-In

Once a deal is registered with a revenue model, that model is locked in for that customer.

Cannot change later. Example:

Exception: If customer scope expands (e.g., implementation was Phase 2 add-on), Partner can register Phase 2 separately as new deal.

8.3 Conflict Scenarios

Scenario 1: Partner A referred customer; Partner B wants to resell

Scenario 2: Partner wants to resell + implement same customer

Scenario 3: Partner tries to claim referral + reseller on same deal

8.4 Dispute Resolution

1. **Discussion:** Partner + Partner Manager discuss (email, 3 business days)
2. **Escalation:** If unresolved, escalate to Unicis VP Partnerships
3. **Arbitration:** [INSERT: Escalation process or arbitration clause if needed]
4. **Timeline:** Resolve within 10 business days or pause payments pending resolution

9. PARTNER RESPONSIBILITIES

All Four Channels:

Referral Channel:

Reseller Channel:

Consulting Channel:

Technology Channel:

10. UNICIS RESPONSIBILITIES

11. CERTIFICATION & TRAINING

11.1 Unicis Partner Certification

Required within 30 days (if consulting channel planned)

Covers:

Assessment: Pass/fail exam (70% passing score)

Renewal: Annually (1-hour refresher + assessment)

11.2 Specializations

Upon certification, Partner may specialize in:

Specialist badge: Use in marketing upon specialization completion

12. PARTNER DIRECTORY LISTING

Premier Partners are listed in Unicis Premier Partner Directory with:

URL: unicis.tech/partners/premier/[partner-slug]

13. SUPPORT & ESCALATION

Issue Type Response Time Contact
Critical (customer blocked) 2 hours partners@unicis.tech
High (integration broken) 4 hours partners@unicis.tech
Medium (how-to question) 24 hours partners@unicis.tech
Low (feature question) 48 hours partners@unicis.tech
Strategic (partnership planning) 1 week Partner Manager

14. COMPLIANCE & DATA PROTECTION

Partner agrees to:

15. INTELLECTUAL PROPERTY & BRANDING

16. TERM & TERMINATION

16.1 Term

16.2 Termination for Convenience

Either party may terminate with:

16.3 Termination for Cause

Unicis may immediately terminate if Partner:

16.4 Transition

Upon termination:

17. FINANCIAL TERMS SUMMARY

Item Cost/Revenue
Certification Program Free
Directory Listing Free
Partner Manager Included
Co-Marketing Best-effort (included)
Annual Summit Included (travel at Partner cost)
API Access Free
Support SLA Priority (included)
Early Access Features Included
Referral Commission 20% lifetime
Reseller Margin 20-30% (volume-tiered)
Consulting Direct billing (Partner sets rates)
Technology Co-Sell 10-20% (deal-specific)

18. QUARTERLY BUSINESS REVIEW TEMPLATE

To be completed each quarter:

Q[INSERT] [YEAR] Business Review

Metric Target Actual Status Notes
Registered pipeline (€) [X] [Y] ☐ On track ☐ At risk
Closed deals (count) [X] [Y] ☐ On track ☐ At risk
Revenue generated (€) [X] [Y] ☐ On track ☐ At risk
Active customers [X] [Y] ☐ On track ☐ At risk
Customer satisfaction (NPS) [X] [Y] ☐ Good ☐ Needs work
Technical issues None [List] ☐ Clear ☐ Pending
Co-marketing executed [X] [Completed: List] ☐ On plan ☐ Delayed

Action Items:

Next Quarter Priorities:

19. SIGNATURE & ACCEPTANCE

Partner Name _________________________
Authorized Signatory _________________________
Title _________________________
Email _________________________
Date _________________________
Unicis Representative _________________________
Title _________________________
Date _________________________

20. APPENDICES

Appendix A: Deal Registration Template

Use this template to register all deals €10k+:

``` Deal Name: [Customer / Project name] Customer Contact: [Name, email, phone] Estimated Annual Value: €[X] Expected Closure Date: [Month/Year]

Intended Revenue Model: ☐ Referral (20% commission) ☐ Reseller (20-30% margin) ☐ Consulting (direct service billing) ☐ Technology (co-sell)

Project Scope: [Brief description]

Unicis confirmation received: ☐ Yes ☐ Pending Confirmation date: _______________ Locked revenue model: [Confirmed by: Unicis Partner Manager] ```

[INSERT: How referral links are generated & tracked in Partner Portal]

Appendix C: Payment & Invoice Details

Unicis Invoice Address: [INSERT Company details]

Remittance Instructions: [Bank, IBAN, account details for commission payments]

21. NOTES & SPECIAL TERMS

[INSERT ANY CUSTOM COMMITMENTS, TERRITORY RESTRICTIONS, EXCLUSIVITY CLAUSES, OR SPECIAL ARRANGEMENTS]

Premier Partner Onboarding Checklist:

Activation Timeline: 15-30 days from signature


Document Status: Draft | Last Reviewed: [DATE]