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Customer Onboarding
3 Hits, Last modified: 8 days ago
ct outreach that results in a trial account being created. ===== Steps ===== - **Signup confirmation**... hannel). \\//Tool: Mautic, Matrix// - **Account created in [[https://erp.unicis.tech|Dolibarr]]** — Create a new third-party (Tiers) record in [[https://erp.uni
Platform Release
2 Hits, Last modified: 8 days ago
with Predrag on what is in scope for the release. Creates a GitHub milestone for the release version (e.g.... icis.tech/admin// - **Tag and release** — Peter creates the GitHub release tag (''vX.X.X''), publishes t
Partner Onboarding
1 Hits, Last modified: 8 days ago
ech|Dolibarr]], Nextcloud// - **Partner account created** — Partner receives access to: billing.unicis.t
Process Template
1 Hits, Last modified: 8 days ago
is confirmed in Mautic", "a GitHub release tag is created", "a support ticket is opened in FreeScout"]. =
Core Processes
1 Hits, Last modified: 8 days ago
processes:process_template|Process Template]] - Create a new page under ''/pub/processes/'' - Add it t
Support Resolution
1 Hits, Last modified: 8 days ago
r GitHub Issues. ===== Steps ===== - **Ticket created** — All support requests are centralised in Free