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EU Project Delivery: 10 Hits, Last modified: 8 days ago; aps all upcoming deliverables and milestones into OpenProject. Each deliverable becomes a task with: tit... igned contributor(s), and project code. \\//Tool: OpenProject// - **Contributor assignment** — For eac... Peter, or Alexander, Ksenija assigns the task in OpenProject and notifies via Matrix (#eu-projects channel). \\//Tool: OpenProject, Matrix// - **Weekly status check** — Ea
Support Resolution: 4 Hits, Last modified: 8 days ago; the issue reveals a documentation gap, Alexander opens a documentation task in OpenProject. If the issue reveals a product gap, it goes on the [[pub:company:... n#issues_list|Issues List]]. \\//Tool: FreeScout, OpenProject// ===== Response Time Targets ===== ^ Pr... ord / Matrix** — community support channels * **OpenProject** — documentation and product improvement
Customer Onboarding: 1 Hits, Last modified: 8 days ago; ing?" with link to feedback form. Predrag reviews opens and replies in FreeScout. \\//Tool: Mautic, Free
Platform Release: 1 Hits, Last modified: 8 days ago; - **Release candidate scoped** — Peter reviews open PRs and issues in GitHub. Agrees with Predrag on
Process Template: 1 Hits, Last modified: 8 days ago; Hub release tag is created", "a support ticket is opened in FreeScout"]. ==== Steps ==== - **[Step n