Differences

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--- pub:company:service_strategy [21.07.2026 13:43] – Update infrastructure section with correct vendors (OVH + Scaleway, not AWS/Hetzner) Predrag Tasevski
+++ pub:company:service_strategy [21.07.2026 14:00] (current) – Update tech stack: Jitsi and LimeSurvey are self-hosted; GitLab EU for code Predrag Tasevski
@@ Line 122: / Line 122: @@
   * Additional EU regions available on request
-**Integrated Third-Party Services:**
+**Self-Hosted Services (On Scaleway):**
-  * **Mautic** — Email marketing and lead nurture
+  * Mautic — Email marketing and lead nurture (deprecated soon)
-  * **Dolibarr** — ERP/CRM system for accounts and subscriptions
+  * Dolibarr — ERP/CRM system for accounts and subscriptions
-  * **Nextcloud** — Document storage and collaboration
+  * Nextcloud — Document storage and collaboration
-  * **OpenProject** — Project management and budget tracking
+  * OpenProject — Project management and budget tracking
-  * **FreeScout** — Support ticket management
+  * Moodle — Training and learning management
-  * **Jitsi** — Video conferencing for 15+ participants
+  * FreeScout — Support ticket management
-  * **GitHub** — Code repository and CI/CD
+  * Jitsi — Video conferencing for 15+ participants
+  * LimeSurvey — Surveys, polls, feedback collection
+  * Element/Matrix — Internal team communication
+  * n8n — Workflow automation and integrations
+  * Matomo — Analytics and usage metrics
+  * Fider — Feedback and feature roadmap
+**Code Repository:**
+  * **GitLab EU** — Proprietary code repository and CI/CD pipeline (EU-based)
+**Third-Party Cloud Services:**
+  * Wise — Payment processing and transfers
+  * Discord — Community and partner communication
 **Data Location:**
@@ Line 135: / Line 147: @@
   * All customer data remains in EU jurisdiction
   * Compliant with GDPR, NIS2, and CRA data residency requirements
+  * Code stored in EU-based GitLab
-All vendors are assessed for security and reliability. See [[pub:trust_center:subprocessors|Trusted Subprocessors]] for vendor details and contracts.
+All vendors are assessed for security and reliability. See [[pub:trust_center:subprocessors|Trusted Subprocessors]] for vendor details and contracts. For detailed infrastructure information, see [[pub:trust_center:infrastructure_and_tech_stack|Infrastructure & Tech Stack]].
 ====== Risk Management ======
@@ Line 167: / Line 180: @@
   * [[pub:trust_center:risk_framework|Risk Assessment Framework]] — How we manage risks
   * [[pub:trust_center:subprocessors|Trusted Subprocessors]] — Vendor details
+  * [[pub:trust_center:infrastructure_and_tech_stack|Infrastructure & Tech Stack]] — Where your data lives
   * [[pub:company:accountability_chart|Accountability Chart]] — Leadership roles
   * [[pub:company:traction|Quarterly Planning & Reviews]] — How we review performance