Differences

This shows you the differences between two versions of the page.

--- pub:company [29.09.2024 14:28] – [Goal] Predrag Tasevski
+++ pub:company [21.07.2026 13:35] (current) – Add ISO 20000-1 and service strategy links to company overview page Predrag Tasevski
@@ Line 32: / Line 32: @@
 {{tag>unicis opensource foss oss deeptech startup}}
+====== Our Professional Standards & Commitments ======
+Unicis operates as a professionally managed IT service provider committed to reliability, security, and compliance excellence.
+**ISO Certifications:**
+  * [[pub:trust_center:iso_20000_1_overview|ISO 20000-1:2018]] — IT Service Management System (certification in progress)
+  * [[pub:trust_center:iso_27001_overview|ISO 27001:2022]] — Information Security Management System (certification in progress)
+**Service Commitments:**
+  * [[pub:company:service_strategy|Service Strategy & SLA Targets]] — 99% uptime, 2-hour incident response
+  * [[pub:company:scorecard|Performance Scorecard]] — Real-time metrics on uptime, incident response, patch deployment
+  * [[pub:trust_center:isms_policy|Information Security Policy]] — How we protect your data
+**Organizational Structure:**
+  * [[pub:company:accountability_chart|Accountability Chart]] — Leadership roles and responsibilities
+  * [[pub:company:vision_traction_organizer|Vision & Strategy]] — Our strategic direction (V/TO)