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| pub:trust_center:subprocessors [06.10.2025 21:24] – [Self-Hosted Tools] Predrag Tasevski | pub:trust_center:subprocessors [15.06.2026 06:27] (current) – Predrag Tasevski | ||
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| Most of our infrastructure is managed and maintained on self-hosted private VPS instances, hosted in secure data centers located in Europe (France, Germany, and the Netherlands) via trusted providers such as Scaleway and OVHCloud. | Most of our infrastructure is managed and maintained on self-hosted private VPS instances, hosted in secure data centers located in Europe (France, Germany, and the Netherlands) via trusted providers such as Scaleway and OVHCloud. | ||
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| ==== Self-Hosted Tools ==== | ==== Self-Hosted Tools ==== | ||
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| These tools are fully managed by the Unicis team and hosted in our private infrastructure within the EU: | These tools are fully managed by the Unicis team and hosted in our private infrastructure within the EU: | ||
| - | * **Nextcloud** – A suite of client-server software for creating | + | * **Nextcloud** – File storage |
| - | * **Jitsi Meet** – Free and open-source | + | * **OnlyOffice** – Document editing suite integrated with Nextcloud. Used for collaborative editing of internal documents. |
| - | * **Matomo** – Privacy-focused web analytics platform. Used as an alternative to Google Analytics. | + | * **DokuWiki** – Company handbook and internal knowledge base. Hosted at handbook.unicis.tech. |
| - | * **Uptime Kuma** – Self-hosted | + | * **Jitsi Meet** – Open-source video conferencing. Used for larger team calls and external meetings. |
| - | * **Mautic** – Open-source marketing automation. Used for contact management, | + | * **Moodle** – Online training and course delivery. Used for onboarding and EU project training deliverables. |
| - | * **Dolibarr** – Self-hosted CRM for lead, contact, and opportunity management, | + | * **Matomo** – Privacy-focused web analytics platform. Used as an alternative to Google Analytics |
| - | * **n8n** – Workflow automation tool used for system integrations and outreach | + | * **Listmonk** – Self-hosted |
| - | * **LimeSurvey** – Open-source survey tool used for user feedback | + | * **Dolibarr** – Self-hosted CRM, ERP, and billing |
| - | * **Metabase** – Business intelligence platform | + | * **n8n** – Workflow automation tool. Used for system integrations and process |
| - | * **Wazuh** – Open-source security | + | * **LimeSurvey** – Open-source survey tool. Used for EU project surveys |
| + | * **FreeScout** – Self-hosted support inbox. Used to manage inbound support requests. | ||
| + | * **Metabase** – Business intelligence | ||
| + | * **Fider** – Open-source product feedback | ||
| + | * **OpenProject** – Project and work package management. Used for EU project deliverables and timesheets. | ||
| + | * **Vaultwarden** – Self-hosted password and secrets management. Used to securely store shared credentials. | ||
| + | * **Wazuh** – Open-source | ||
| * **IRIS** – Self-hosted incident response management tool. | * **IRIS** – Self-hosted incident response management tool. | ||
| - | * **Unicis Platform** – Used to manage MVSP and audit checklists, awareness, GDPR and risk management compliance | + | * **Unicis Platform** – Used to manage MVSP and audit checklists, awareness, GDPR, and risk management compliance. |
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| ==== Third-Party Service Providers ==== | ==== Third-Party Service Providers ==== | ||
| - | These services are used only where necessary to support our operations and always with strict privacy and security reviews: | ||
| - | | + | These services are used only where necessary to support our operations, always subject to privacy and security review: |
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| + | * **GitHub** – Community edition source code and open-source collaboration. [[https:// | ||
| + | * **OVHCloud** – Domain name management and VPS hosting (Germany). [[https:// | ||
| + | * **Scaleway** – Bare-metal hosting for primary infrastructure (France, Netherlands). [[https:// | ||
| + | * **Xolo.io** – Invoicing, tax reporting, and financial compliance (Estonia). [[https:// | ||
| * **Vimeo** – Hosting for demo and product videos. [[https:// | * **Vimeo** – Hosting for demo and product videos. [[https:// | ||
| - | * **GitLab** – Used for source code repository, issue tracking, | + | * **Wise** – International banking |
| - | * **GitHub** – Used for community edition source code and collaboration. [[https:// | + | |
| - | * **OVHCloud** – Domain name management and AI-related services. [[https:// | + | ---- |
| - | * **Scaleway** – Bare-metal hosting for primary infrastructure. [[https:// | + | |
| - | * **Xolo.io** – Invoicing, tax reporting, and financial compliance. [[https:// | + | |
| ==== Virtual Private Server (VPS) Providers ==== | ==== Virtual Private Server (VPS) Providers ==== | ||
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| Our core services are hosted in trusted European data centers: | Our core services are hosted in trusted European data centers: | ||
| * **OVH HOSTING LIMITED** – Server located in Germany. [[https:// | * **OVH HOSTING LIMITED** – Server located in Germany. [[https:// | ||
| * **Scaleway** – Bare metal servers in France and the Netherlands. [[https:// | * **Scaleway** – Bare metal servers in France and the Netherlands. [[https:// | ||
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| + | For any questions about our subprocessors or data handling, contact [[mailto: | ||
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| + | See also: [[pub: | ||
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| + | {{tag> | ||