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pub:trust_center:subprocessors [06.10.2025 21:24] – [Self-Hosted Tools] Predrag Tasevskipub:trust_center:subprocessors [15.06.2026 06:27] (current) Predrag Tasevski
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 Most of our infrastructure is managed and maintained on self-hosted private VPS instances, hosted in secure data centers located in Europe (France, Germany, and the Netherlands) via trusted providers such as Scaleway and OVHCloud. Most of our infrastructure is managed and maintained on self-hosted private VPS instances, hosted in secure data centers located in Europe (France, Germany, and the Netherlands) via trusted providers such as Scaleway and OVHCloud.
 +
 +----
  
 ==== Self-Hosted Tools ==== ==== Self-Hosted Tools ====
 +
 These tools are fully managed by the Unicis team and hosted in our private infrastructure within the EU: These tools are fully managed by the Unicis team and hosted in our private infrastructure within the EU:
  
-  * **Nextcloud** – A suite of client-server software for creating and using file hosting services. Used for internal collaboration and document sharing, and video calls+  * **Nextcloud** – File storage and document management. Used for internal collaborationdocument sharing, and file hosting. 
-  * **Jitsi Meet** – Free and open-source multiplatform video conferencing. Used for secure video communication+  * **OnlyOffice** – Document editing suite integrated with Nextcloud. Used for collaborative editing of internal documents. 
-  * **Matomo** – Privacy-focused web analytics platform. Used as an alternative to Google Analytics. +  * **DokuWiki** – Company handbook and internal knowledge base. Hosted at handbook.unicis.tech
-  * **Uptime Kuma** – Self-hosted monitoring tool. Used to monitor uptime and service health. +  * **Jitsi Meet** – Open-source video conferencing. Used for larger team calls and external meetings. 
-  * **Mautic** – Open-source marketing automation. Used for contact management, email campaigns, and web tracking+  * **Moodle** – Online training and course delivery. Used for onboarding and EU project training deliverables
-  * **Dolibarr** – Self-hosted CRM for leadcontact, and opportunity management,  invoicing system for tracking billing and payments+  * **Matomo** – Privacy-focused web analytics platform. Used as an alternative to Google Analytics for unicis.tech
-  * **n8n** – Workflow automation tool used for system integrations and outreach automation. +  * **Listmonk** – Self-hosted newsletter and email campaign platformReplaces Mautic for all email marketing
-  * **LimeSurvey** – Open-source survey tool used for user feedback and research+  * **Dolibarr** – Self-hosted CRM, ERP, and billing system. Used for customer, partner, vendor, and subscription management
-  * **Metabase** – Business intelligence platform used for reporting and data visualization+  * **n8n** – Workflow automation tool. Used for system integrations and process automation. 
-  * **Wazuh** – Open-source security platform used for SIEM, security control monitoringand vulnerability management.+  * **LimeSurvey** – Open-source survey tool. Used for EU project surveys and customer feedback. 
 +  * **FreeScout** – Self-hosted support inbox. Used to manage inbound support requests
 +  * **Metabase** – Business intelligence and analytics platform. Used for platform subscription dashboards and reporting
 +  * **Fider** – Open-source product feedback and roadmap tool. Used for community-facing roadmap input. 
 +  * **OpenProject** – Project and work package management. Used for EU project deliverables and timesheets. 
 +  * **Vaultwarden** – Self-hosted password and secrets management. Used to securely store shared credentials
 +  * **Wazuh** – Open-source SIEM and security monitoring. Used for security control monitoring and vulnerability management.
   * **IRIS** – Self-hosted incident response management tool.   * **IRIS** – Self-hosted incident response management tool.
-  * **Unicis Platform** – Used to manage MVSP and audit checklists, awareness, GDPR and risk management compliance+  * **Unicis Platform** – Used to manage MVSP and audit checklists, awareness, GDPRand risk management compliance.
  
 +----
  
 ==== Third-Party Service Providers ==== ==== Third-Party Service Providers ====
-These services are used only where necessary to support our operations and always with strict privacy and security reviews: 
  
-  * **Atlassian** – Jira Service DeskJira, Confluence, and Statuspage for SLA management and technical documentation. [[https://www.atlassian.com/legal/privacy-policy|Atlassian Privacy Policy]]+These services are used only where necessary to support our operations, always subject to privacy and security review: 
 + 
 +  * **GitLab** – Source code repositoryCI/CD pipelines, and MonitorBot for status page automation. [[https://about.gitlab.com/privacy/|GitLab Privacy Policy]] 
 +  * **GitHub** – Community edition source code and open-source collaboration. [[https://docs.github.com/en/site-policy/privacy-policies/github-privacy-statement|GitHub Privacy Statement]] 
 +  * **OVHCloud** – Domain name management and VPS hosting (Germany). [[https://www.ovhcloud.com/en/privacy-policy/|OVHCloud Privacy Policy]] 
 +  * **Scaleway** – Bare-metal hosting for primary infrastructure (France, Netherlands). [[https://www.scaleway.com/en/privacy-policy/|Scaleway Privacy Policy]] 
 +  * **Xolo.io** – Invoicing, tax reporting, and financial compliance (Estonia). [[https://www.xolo.io/privacy-policy|Xolo Privacy Policy]]
   * **Vimeo** – Hosting for demo and product videos. [[https://vimeo.com/privacy|Vimeo Privacy Policy]]   * **Vimeo** – Hosting for demo and product videos. [[https://vimeo.com/privacy|Vimeo Privacy Policy]]
-  * **GitLab** – Used for source code repository, issue tracking, and code review. [[https://about.gitlab.com/privacy/|GitLab Privacy Policy]] +  * **Wise** – International banking and payment transfers. [[https://wise.com/gb/legal/privacy-policy|Wise Privacy Policy]] 
-  * **GitHub** – Used for community edition source code and collaboration. [[https://docs.github.com/en/site-policy/privacy-policies/github-privacy-statement|GitHub Privacy Statement]] + 
-  * **OVHCloud** – Domain name management and AI-related services. [[https://www.ovhcloud.com/en/privacy-policy/|OVHCloud Privacy Policy]] +----
-  * **Scaleway** – Bare-metal hosting for primary infrastructure. [[https://www.scaleway.com/en/privacy-policy/|Scaleway Privacy Policy]] +
-  * **Xolo.io** – Invoicing, tax reporting, and financial compliance. [[https://www.xolo.io/privacy-policy|Xolo Privacy Policy]]+
  
 ==== Virtual Private Server (VPS) Providers ==== ==== Virtual Private Server (VPS) Providers ====
 +
 Our core services are hosted in trusted European data centers: Our core services are hosted in trusted European data centers:
  
   * **OVH HOSTING LIMITED** – Server located in Germany. [[https://www.ovhcloud.com/en/terms-and-conditions/|OVH Terms and Conditions]]   * **OVH HOSTING LIMITED** – Server located in Germany. [[https://www.ovhcloud.com/en/terms-and-conditions/|OVH Terms and Conditions]]
   * **Scaleway** – Bare metal servers in France and the Netherlands. [[https://www.scaleway.com/en/privacy-policy/|Scaleway Privacy Policy]]   * **Scaleway** – Bare metal servers in France and the Netherlands. [[https://www.scaleway.com/en/privacy-policy/|Scaleway Privacy Policy]]
 +
 +----
 +
 +For any questions about our subprocessors or data handling, contact [[mailto:privacy@unicis.tech|privacy@unicis.tech]].
 +
 +See also: [[pub:trust_center:tpsrm|Third-Party & Contractor Infrastructure Security (TPSRM)]]
 +
 +{{tag>trust-center subprocessors infrastructure privacy compliance}}