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Platform Release

7 Hits, Last modified: 8 days ago

security scanning tool (SAST)) //Tool: Unicis staging environment// - **Release notes drafted** — ... \\//Tool: Sveltia CMS / unicis.tech/admin// - **Tag and release** — Peter creates the GitHub release tag (''vX.X.X''), publishes the GitHub Release with t... ocess is complete when: * The GitHub release is tagged and published * The SaaS instance is running

Process Template

2 Hits, Last modified: 8 days ago

signup is confirmed in Mautic", "a GitHub release tag is created", "a support ticket is opened in FreeS... version | [Name] | ---- [[pub:processes:start|← Back to Core Processes]] {{tag>processes template}}

Support Resolution

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get ^ | P0 — Critical (data loss, auth failure, outage) | 2 hours | 24 hours | | P1 — High (feature bro... [[pub:processes:start|← Back to Core Processes]] {{tag>processes support community customer-success}}

Customer Onboarding

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| ---- [[pub:processes:start|← Back to Core Processes]] {{tag>processes onboarding customer sales}}

EU Project Delivery

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[[pub:processes:start|← Back to Core Processes]] {{tag>processes eu-projects operations compliance}}

Invoicing & Billing

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[[pub:processes:start|← Back to Core Processes]] {{tag>processes billing invoicing finance dolibarr}}

Partner Onboarding

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| ---- [[pub:processes:start|← Back to Core Processes]] {{tag>processes partners sales programme}}

Core Processes

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V/TO]] | [[pub:company:traction|← Back to Traction]] {{tag>processes eos operations core-processes}}