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EU Project Delivery: 3 Hits, Last modified: 8 days ago; igations (deliverables, milestones, reporting) on time, with clear internal ownership, and without disru... . \\//Tool: [[https://erp.unicis.tech|Dolibarr]] (time tracking), EU project portal// ===== Output ====... .) * **[[https://erp.unicis.tech|Dolibarr]]** — time tracking for financial reporting * **Email** —
Invoicing & Billing: 3 Hits, Last modified: 8 days ago; ligible costs for the reporting period: personnel time (from [[https://erp.unicis.tech|Dolibarr]] time tracking), direct costs, subcontracting. \\//Tool: [[ht... ibarr]]** — invoice generation, customer records, time tracking, financial reporting * **Wise** — paym
Support Resolution: 3 Hits, Last modified: 8 days ago; upport requests consistently, with clear response time expectations and a closed feedback loop. ===== O... exander notifies the customer of the expected fix timeline. \\//Tool: FreeScout, GitHub// - **Close an... \//Tool: FreeScout, OpenProject// ===== Response Time Targets ===== ^ Priority ^ First Response ^ Reso
Customer Onboarding: 1 Hits, Last modified: 8 days ago; –14)** — If the customer is active (logged in ≥ 3 times, has at least one framework mapped), initiate a
Core Processes: 1 Hits, Last modified: 8 days ago; grows, onboards new Unicians, and operates across time zones. > 📌 **Rule:** If a process is not documen