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Partner Onboarding: 2 Hits, Last modified: 8 days ago; tored * The partner has access to all necessary tools and documentation * The partner is listed in [[... rtner has received the onboarding briefing ===== Tools ===== * **[[https://erp.unicis.tech|Dolibarr]]
Core Processes: 2 Hits, Last modified: 8 days ago; le owner, a clear set of steps, and a list of the tools involved. Documenting processes is not bureaucra... * — what a successful completion looks like * **Tools** — applications used in the process * **Notes*
Customer Onboarding: 1 Hits, Last modified: 8 days ago; has a support channel (Matrix or Discord) ===== Tools ===== * **Mautic** — automated emails, lead tr
EU Project Delivery: 1 Hits, Last modified: 8 days ago; * Any triggered payment claim is submitted ===== Tools ===== * **OpenProject** — deliverable tracking
Invoicing & Billing: 1 Hits, Last modified: 8 days ago; er grant agreement, confirmations archived ===== Tools ===== * **[[https://erp.unicis.tech|Dolibarr]]
Platform Release: 1 Hits, Last modified: 8 days ago; nominal metrics 30 minutes post-deployment ===== Tools ===== * **GitHub** — source control, PRs, mile
Process Template: 1 Hits, Last modified: 8 days ago; shed on GitHub and the blog post is live"]. ==== Tools ==== * [Tool name] — [what it is used for in t
Support Resolution: 1 Hits, Last modified: 8 days ago; ssue) | 1 business day | 5 business days | ===== Tools ===== * **FreeScout** — primary support inbox