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- Platform Release
- - **Code review & merge** — All in-scope PRs reviewed and merged to ''main''. At least one reviewer per PR (Peter or designated reviewer). \\//Tool: GitHub// - **QA pass** — Predrag and Peter run th... i-docs'') returns correct responses \\ * Svix webhooks fire on key events \\ * Auth flows (log
- Customer Onboarding
- **Signup confirmation** — Mautic sends automated welcome email with getting-started link. Predrag rec... ttps://erp.unicis.tech|Dolibarr]], Mautic// - **Welcome call booked (day 2–3)** — Send a personal welcome message via email (FreeScout) offering a 30-mi
- Core Processes
- billing|→ View]] | //Status: ✅ Documented = reviewed and approved | 🔄 Draft = written but not yet reviewed | ❌ Missing = needs to be written// ---- =====... t|Matrix]] so they can review Processes are reviewed at minimum once per year at the Annual Planning
- Partner Onboarding
- partner directory** — Partner added to the Unicis website partner directory (if they consent to public... rtner portal (in development) * **Decap CMS** — website partner directory ===== Notes / Exceptions
- EU Project Delivery
- s channel). \\//Tool: OpenProject, Matrix// - **Weekly status check** — Each Monday (before the L10
- Support Resolution
- ent and initial response. For usage questions: answer directly or link to documentation. For bugs: con