PREMIER PARTNER PROGRAM AGREEMENT
Template Version: 1.0 | Last Updated: August 2026
1. PARTNER DETAILS
| Partner Name | [INSERT] |
| Company Registration | [INSERT] |
| Principal Contact | [INSERT] |
| [INSERT] | |
| Authorized Channels | ☐ Referral ☐ Reseller ☐ Technology ☐ Consulting |
| Agreement Start Date | [INSERT] |
| Initial Term | 24 months (minimum commitment) |
| Agreement End Date | [INSERT] |
2. PROGRAM OVERVIEW
Program Type: Premier Partner Program Code: PREMIER
Unicis Tech OÜ (“Unicis”) engages [Partner Name] (“Partner”) as a Premier Partner under the Unicis Partner Programme. As a Premier Partner, you gain access to all four partnership channels (Referral, Reseller, Technology, Consulting) with flexibility to engage customers across multiple service models.
Key Principle: Premier Partners can work across all channels, but must follow deal registration and revenue-model-selection rules to prevent conflicts and ensure transparency.
3. ELIGIBILITY & REQUIREMENTS
3.1 Eligibility Criteria
Premier Partner status requires ONE of the following:
Option A: Revenue Commitment
- Demonstrated €50,000+ annual revenue potential with Unicis (via referrals, resales, or consulting)
- Estimated within 12 months of partnership start
Option B: Customer Commitment
- Commitment to bring 10+ customer implementations/deployments within 24 months
- Across any/all of the four channels
Option C: Strategic Fit
- Unicis believes partnership has exceptional strategic value (e.g., market expansion, key vertical)
- Approved by Unicis partnership leadership
All Applicants Must:
- Execute full Premier Partner Agreement (this document)
- Commit to 24-month minimum term
- Complete Unicis Partner Certification (if consulting involved)
- Pass compliance & security review
- Agree to quarterly business reviews
3.2 Approval Process
1. **Application submission:** Partner completes Premier Partner application 2. **Review period:** Unicis evaluates within 10 business days 3. **Negotiation:** If approved in principle, discuss custom terms (if needed) 4. **Execution:** Both parties sign this agreement 5. **Onboarding:** Partner receives access to all four channels
Typical approval timeline: 2-3 weeks
4. FOUR-CHANNEL ACCESS
4.1 Channel Overview
Premier Partners have authorization for:
| Channel | Description | Revenue Model |
| Referral | Refer customers, earn recurring commission | 20% of customer subscription (lifetime) |
| Reseller | Resell Unicis licenses with margin | Up to 30% margin on licenses |
| Technology | Build integrations (API, webhooks, MCP) | Co-sell share on integrated deals |
| Consulting | Deliver implementation & training services | Direct service billing (independent) |
4.2 Channel Activation
Upon agreement execution, Partner is immediately authorized for:
- ✅ Referral channel (effective immediately)
- ✅ Technology channel (if technical team ready; API access granted)
- ⏳ Consulting channel (pending Certification completion)
- ⏳ Reseller channel (pending credit/compliance review)
Timelines:
- Consulting certification: Within 30 days (included in onboarding)
- Reseller activation: Within 15 business days (after review)
- Technology setup: Immediate (if developer resources available)
5. DEAL REGISTRATION & REVENUE MODEL SELECTION
5.1 The Core Rule: One Revenue Model Per Deal
CRITICAL PRINCIPLE: For any single customer opportunity, Partner selects ONE revenue model. No stacking.
Why? Prevents conflicts, keeps accounting clean, and ensures fair distribution.
5.2 Deal Registration Process
For any significant opportunity (€10,000+ annual value), Partner MUST register the deal:
Step 1: Submit Deal Registration
- Partner notifies Unicis Partner Manager
- Timing: BEFORE customer presentation OR at discovery
- Method: Email with deal details or via Partner Portal
Deal Registration Template: ``` Deal Name: [Customer name / project] Customer Contact: [Name, email, phone] Estimated Deal Size: €[X] annual Intended Revenue Model:
☐ Referral (20% commission) ☐ Reseller (30% margin) ☐ Consulting (service billing) ☐ Technology (co-sell)
Description: [Brief summary of opportunity] ```
Step 2: Unicis Review
- Unicis confirms within 3 business days
- Checks for conflicts with other partners
- Locks in revenue model for that deal
Step 3: Deal Execution
- Partner proceeds with locked revenue model
- Cannot change model later
5.3 Revenue Model Selection Guide
Use this matrix to choose your model per deal:
| Situation | Best Revenue Model |
| Customer needs only Unicis platform (no services) | Referral (20% recurring) |
| Customer wants to buy licenses + integrate with our platform | Reseller (30% margin) + negotiate co-sell share on tech piece |
| Customer needs implementation + training + platform | Consulting (direct service fees) + resell platform separately |
| Customer needs custom API integration or automation | Technology (co-sell arrangement) |
| Partner unsure / wants Unicis guidance | Ask partner manager in deal registration |
5.4 Example Scenarios
Scenario A: Pure Referral
- Customer: Mid-market firm needing ISO 27001 checklist
- Partner role: Introduce Unicis, customer buys self-serve
- Revenue model: Referral (20% commission)
- Partner action: None after intro; Unicis manages customer
Scenario B: Reseller + Consulting
- Customer: Bank needing NIS2 implementation
- Partner role: Resell Unicis platform (30% margin) + implement (€50k service fee)
- Revenue model: Reseller (for license) + Consulting (for services) — TWO MODELS, SAME CUSTOMER
- Registration: Must note both (reseller margin on license; separate consulting fees)
Scenario C: Technology Integration
- Customer: Snyk user wanting automated SBOM ingestion into Unicis
- Partner role: Build integration, both companies benefit
- Revenue model: Technology (co-sell)
- Partner action: Build MCP server; Unicis lists in directory; shared customers
Scenario D: Reseller Only (No Implementation)
- Customer: IT service provider wanting white-label Unicis
- Partner role: Resell licenses, customer self-implements
- Revenue model: Reseller (30% margin)
- Partner action: Support customer access; Unicis handles product
6. COMMITMENT & PERFORMANCE TARGETS
6.1 Annual Targets
Partner commits to ONE of the following (at program start):
Option A: Revenue Target
- Year 1: €[INSERT] pipeline value (registered deals)
- Year 2: €[INSERT] pipeline value (cumulative)
- Success metric: Deals closed OR pipeline maintained
Option B: Customer Target
- Year 1: [INSERT: 5-10] customers across any/all channels
- Year 2: [INSERT: 15-25] cumulative customers
- Success metric: Active paying customers or commitments
Option C: Market Expansion
- Year 1: Expand into [region/industry/customer type]
- Year 2: Achieve [INSERT: specific milestone]
- Success metric: Defined by Unicis + Partner agreement
Adjustment Rights:
- Either party may adjust targets at Q1 review if market conditions change
- Miss targets by 50%+: Unicis may discuss partnership continuation (not automatic termination)
6.2 Quarterly Business Reviews
Mandatory cadence: Every 90 days
Review agenda:
- Pipeline review (registered deals, forecast)
- Closed deals & revenue (by channel)
- Customer satisfaction & adoption
- Technical issues or roadblocks
- Co-marketing opportunities
- Targets on track?
- Resource/support needs from Unicis
Attendees:
- Partner: [Name, title, revenue lead]
- Unicis: Partner Manager + relevant functional lead
Outcome: Jointly update roadmap; adjust strategy if needed
7. REVENUE MODELS & PAYMENT TERMS
7.1 Referral Channel (20% Recurring)
- Commission: 20% of customer monthly/annual subscription revenue
- Scope: Lifetime of customer subscription (as long as customer remains active)
- Payment: Monthly invoice, Net 30
- Threshold: Minimum €50/month payout (or accumulated next month)
- Claw-back: No clawback if customer cancels
7.2 Reseller Channel (Up to 30% Margin)
- Margin: 20-30% (tiered based on volume)
- 20% margin: 1-10 concurrent users
- 25% margin: 11-50 concurrent users
- 30% margin: 50+ concurrent users
- Invoice frequency: Monthly
- Payment terms: Net 30
- White-label: Available (custom branding €X setup + €X/request)
7.3 Consulting Channel (Direct Billing)
- Revenue model: Partner sets own service rates
- Typical range: €100-300/hour or €5k-50k/engagement
- Billing: Partner invoices customer directly
- Unicis platform: Customer purchases separately
- Payment: Independent of Unicis; Partner-customer agreement
7.4 Technology Channel (Co-Sell)
- Co-sell share: [INSERT: 10-20%] of referred Unicis deal value
- Trigger: Customer uses Partner's integrated solution AND purchases/upgrades Unicis
- Deal registration: Must register integration deal with revenue share tracking
- Payment: Included in Unicis invoicing (passed through to Partner)
8. CONFLICT RESOLUTION & GUARDRAILS
8.1 No Double-Dipping Rule
Rule: For any single customer, Partner earns revenue via ONE model only.
Examples of violations:
- ❌ Referral a customer (20% commission) THEN resell to same customer (30% margin)
- ❌ Resell + claim consulting service revenue + claim technology co-sell on single project
- ❌ Refer customer to Unicis, then later claim “partner implementation” fees without re-registering deal
Enforcement:
- If Partner violates, revenue allocation is reversed (commission goes to Unicis, not Partner)
- Repeated violations may trigger program suspension
8.2 Deal Registration Lock-In
Once a deal is registered with a revenue model, that model is locked in for that customer.
Cannot change later. Example:
- Month 1: Register “ABC Corp” as Reseller deal (30% margin)
- Month 6: Cannot later claim “we did consulting too” and reclassify to consulting revenue
Exception: If customer scope expands (e.g., implementation was Phase 2 add-on), Partner can register Phase 2 separately as new deal.
8.3 Conflict Scenarios
Scenario 1: Partner A referred customer; Partner B wants to resell
- Solution: Unicis decides (typically: refer-er keeps referral; new partner can resell differently)
Scenario 2: Partner wants to resell + implement same customer
- Solution: Allowed, but must register as two line items:
- Reseller revenue: License margin (30%)
- Consulting revenue: Service fees (separate invoice)
Scenario 3: Partner tries to claim referral + reseller on same deal
- Solution: Violation. Deal re-audited; one model chosen by Unicis; Partner warned.
8.4 Dispute Resolution
1. **Discussion:** Partner + Partner Manager discuss (email, 3 business days) 2. **Escalation:** If unresolved, escalate to Unicis VP Partnerships 3. **Arbitration:** [INSERT: Escalation process or arbitration clause if needed] 4. **Timeline:** Resolve within 10 business days or pause payments pending resolution
9. PARTNER RESPONSIBILITIES
All Four Channels:
- Complete Unicis Partner Certification (consulting focused; others optional)
- Register all significant deals (€10k+) before customer engagement
- Maintain professional standards & represent Unicis accurately
- Comply with GDPR, data protection, security standards
- Provide quarterly business review participation
- Report pipeline status monthly (via Partner Portal or email)
Referral Channel:
- Use referral tracking link/code provided
- Not claim referral commission if customer already Unicis customer
Reseller Channel:
- Manage customer access, provisioning, billing
- Provide first-line support (escalate to Unicis if needed)
- Report monthly active users
Consulting Channel:
- Deliver quality implementation services
- Complete customer onboarding & training
- Maintain customer satisfaction
Technology Channel:
- Keep integration secure & maintained
- Test against latest Unicis API versions
- Provide customer support for integration issues
10. UNICIS RESPONSIBILITIES
- Provide access to all four channels (upon activation)
- Grant API access (if Technology channel activated)
- Maintain stable platform & uptime (99.5% SLA)
- Pay commissions/margins on time (Net 30)
- Assign dedicated Premier Partner Manager
- Conduct quarterly business reviews
- Provide co-marketing support (case studies, webinars, directory listing)
- Early access to new features & APIs
- Prioritized technical support (Tier-1)
- Annual Premier Partner Summit (networking event)
11. CERTIFICATION & TRAINING
11.1 Unicis Partner Certification
Required within 30 days (if consulting channel planned)
Covers:
- Platform overview (2 hours)
- Framework deep-dive: ISO 27001, NIS2, GDPR (3 hours)
- Sales process & objection handling (1 hour)
- Hands-on lab (1 hour)
Assessment: Pass/fail exam (70% passing score)
Renewal: Annually (1-hour refresher + assessment)
11.2 Specializations
Upon certification, Partner may specialize in:
- ☐ ISO/IEC 27001
- ☐ EU NIS2
- ☐ GDPR
- ☐ CRA (Cyber Resilience Act)
- ☐ Risk Management
- ☐ Awareness & Training
Specialist badge: Use in marketing upon specialization completion
12. PARTNER DIRECTORY LISTING
Premier Partners are listed in Unicis Premier Partner Directory with:
- Company name, logo, website
- Authorized channels (Referral, Reseller, Technology, Consulting)
- Service specializations
- Locations/regions served
- Contact information
- Customer testimonials (optional)
URL: unicis.tech/partners/premier/[partner-slug]
13. SUPPORT & ESCALATION
| Issue Type | Response Time | Contact |
| Critical (customer blocked) | 2 hours | partners@unicis.tech |
| High (integration broken) | 4 hours | partners@unicis.tech |
| Medium (how-to question) | 24 hours | partners@unicis.tech |
| Low (feature question) | 48 hours | partners@unicis.tech |
| Strategic (partnership planning) | 1 week | Partner Manager |
14. COMPLIANCE & DATA PROTECTION
Partner agrees to:
- Comply with GDPR, CCPA, local data protection laws
- Execute Unicis Data Processing Agreement (DPA)
- Maintain confidentiality of Unicis/customer information
- Implement security standards (OWASP, NIST CSF minimum)
- Report security incidents within 24 hours
- Maintain SOC 2 Type II or ISO 27001 certification (recommended)
15. INTELLECTUAL PROPERTY & BRANDING
- Partner retains IP on Partner's work (integrations, consulting deliverables)
- Unicis retains IP on platform, APIs, frameworks
- Partner may use Unicis logo/name with prior written approval
- Partner may use “Premier Partner” badge in marketing
- Certified partners may use “Unicis Certified Partner” badge
- Cannot misrepresent Unicis product capabilities
16. TERM & TERMINATION
16.1 Term
- Initial term: 24 months (minimum commitment)
- Auto-renewal: 12-month periods (unless either party provides 90 days notice)
16.2 Termination for Convenience
Either party may terminate with:
- Year 1: 90 days written notice (before end of initial 24-month term)
- Year 2+: 60 days written notice
16.3 Termination for Cause
Unicis may immediately terminate if Partner:
- Breaches material terms (non-curable)
- Engages in fraud or misrepresentation
- Fails to register significant deals (systematic pattern)
- Violates confidentiality or IP rights
- Demonstrates sustained underperformance (targets missed >75% for 2+ quarters with no improvement)
16.4 Transition
Upon termination:
- Premier Partner status & access revoked
- Directory listing removed (within 30 days)
- API access disabled
- Partner may serve existing customers for 90-day wind-down
- Customer data exported within 30 days
- Final invoice issued for earned commissions/margins
17. FINANCIAL TERMS SUMMARY
| Item | Cost/Revenue |
| Certification Program | Free |
| Directory Listing | Free |
| Partner Manager | Included |
| Co-Marketing | Best-effort (included) |
| Annual Summit | Included (travel at Partner cost) |
| API Access | Free |
| Support SLA | Priority (included) |
| Early Access Features | Included |
| Referral Commission | 20% lifetime |
| Reseller Margin | 20-30% (volume-tiered) |
| Consulting | Direct billing (Partner sets rates) |
| Technology Co-Sell | 10-20% (deal-specific) |
18. QUARTERLY BUSINESS REVIEW TEMPLATE
To be completed each quarter:
Q[INSERT] [YEAR] Business Review
| Metric | Target | Actual | Status | Notes |
| Registered pipeline (€) | [X] | [Y] | ☐ On track ☐ At risk | |
| Closed deals (count) | [X] | [Y] | ☐ On track ☐ At risk | |
| Revenue generated (€) | [X] | [Y] | ☐ On track ☐ At risk | |
| Active customers | [X] | [Y] | ☐ On track ☐ At risk | |
| Customer satisfaction (NPS) | [X] | [Y] | ☐ Good ☐ Needs work | |
| Technical issues | None | [List] | ☐ Clear ☐ Pending | |
| Co-marketing executed | [X] | [Completed: List] | ☐ On plan ☐ Delayed |
Action Items:
- [INSERT]
- [INSERT]
Next Quarter Priorities:
- [INSERT]
19. SIGNATURE & ACCEPTANCE
| Partner Name | _________________________ |
| Authorized Signatory | _________________________ |
| Title | _________________________ |
| _________________________ | |
| Date | _________________________ |
| Unicis Representative | _________________________ |
| Title | _________________________ |
| Date | _________________________ |
20. APPENDICES
Appendix A: Deal Registration Template
Use this template to register all deals €10k+:
``` Deal Name: [Customer / Project name] Customer Contact: [Name, email, phone] Estimated Annual Value: €[X] Expected Closure Date: [Month/Year]
Intended Revenue Model: ☐ Referral (20% commission) ☐ Reseller (20-30% margin) ☐ Consulting (direct service billing) ☐ Technology (co-sell)
Project Scope: [Brief description]
Unicis confirmation received: ☐ Yes ☐ Pending Confirmation date: _______________ Locked revenue model: [Confirmed by: Unicis Partner Manager] ```
Appendix B: Referral Link Generation
[INSERT: How referral links are generated & tracked in Partner Portal]
Appendix C: Payment & Invoice Details
Unicis Invoice Address: [INSERT Company details]
Remittance Instructions: [Bank, IBAN, account details for commission payments]
21. NOTES & SPECIAL TERMS
[INSERT ANY CUSTOM COMMITMENTS, TERRITORY RESTRICTIONS, EXCLUSIVITY CLAUSES, OR SPECIAL ARRANGEMENTS]
—
Premier Partner Onboarding Checklist:
- ☐ Agreement signed & dated
- ☐ Certification enrollment completed
- ☐ Partner Portal access activated
- ☐ API keys generated (if Technology channel)
- ☐ Partner Manager assigned
- ☐ First QBR scheduled
- ☐ Initial targets/pipeline discussed
- ☐ Co-marketing plan drafted
Activation Timeline: 15-30 days from signature
Document Status: Draft | Last Reviewed: [DATE]