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- Vendor Questionnaires @pub:trust_center
- //“no”//, and provide a brief description of the process or controls in place if the answer is //“yes”//.\... External Vulnerability Reports === Do you have a process in place to accept and process external reports of security issues in your products and/or services? //If yes, please describe the process.// === 1.2 Customer Testing === Do you allow cu
- Core Processes @pub:processes
- ====== Core Processes ====== This section documents the Core Processes that run Unicis. A Core Process is a named, repeatable workflow that produces a consistent result. Every process has a single owner, a clear set of steps, and a l
- Process Template @pub:processes
- ====== Process Template ====== //Copy this page when creating a new Core Process. Replace all placeholder text in [brackets].// [[pub:processes:start|← Back to Core Processes]] ---- ===== [Process Name] ===== ==== Purpose ==== [Why does this pr
- Partner Onboarding @pub:processes
- r Onboarding ====== > 🔄 **Status: Draft** — This process is defined but not yet fully operational. billing... page when the partner programme launches. [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpose ===== To onboard new reseller, integration, or re... ki** — CEO / Visionary ===== Trigger ===== This process starts when a prospective partner expresses forma
- Introduction to Development @pub
- to Development ====== At Unicis, our development process is the backbone of creating secure and compliant ... changes, maintaining documentation, and improving processes and skills. ... ack from users, and change designs throughout the process. ... | ====== Development Process ====== ++++ Project Planning | A process that c
- Invoicing & Billing @pub:processes
- updated when billing.unicis.tech is live. [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpose ===== To issue invoices accurately, collect payme... ki** — CEO / Visionary ===== Trigger ===== This process starts when: (a) a customer subscription is due f... cking, financial reporting * **Wise** — payment processing and transfers * **FreeScout** — overdue foll
- Customer Onboarding @pub:processes
- ====== Customer Onboarding ====== [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpose ===== To take a new trial signup from first conta... ki** — CEO / Visionary ===== Trigger ===== This process starts when a new trial signup is confirmed — eit... /Tool: Matrix, Discord// ===== Output ===== The process is complete when: * The customer has an active
- EU Project Delivery @pub:processes
- ====== EU Project Delivery ====== [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpose ===== To deliver EU-funded project obligations (d... EU Projects Management ===== Trigger ===== This process starts at the beginning of each active EU project... ng), EU project portal// ===== Output ===== The process is complete when: * The deliverable is submitte
- Platform Release @pub:processes
- ====== Platform Release ====== [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpose ===== To ship Unicis Platform releases consistent... **Peter Zlatev** — CTO ===== Trigger ===== This process starts when the team agrees a set of features/fix... list. \\//Tool: Mautic// ===== Output ===== The process is complete when: * The GitHub release is tagge
- IT Security Policy @pub:trust_center:policies
- ou can request the [[https://unicis.tech/dpa|Data Processing Agreement]] example, and by [[https://unicis.t... egards to all the data and information we handle, process, and store at Unicis. {{tag>GDPR}} ===== Data Se... ve data types that the application is expected to process. ==== Data flow diagram ==== At Unicis we maint... through the rigorous internal incident management process. This allows us to ensure to identify the root ca
- DevOps @pub:development
- gned to help you understand and manage the DevOps processes for the Unicis Platform, which is built on Plat... , ensuring reliability and scalability. The CI/CD processes are streamlined using CapRover, a powerful, use... apRover is our chosen solution for managing CI/CD processes due to its simplicity and powerful features. =... * **Build Automation**: Set up automated build processes using CI/CD tools like GitLab CI. * **Deploym
- Support Resolution @pub:processes
- iew and approve at next Quarterly Session. [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpose ===== To resolve customer and community support r... mmunity & Integrations ===== Trigger ===== This process starts when a support request arrives — via FreeS... Initial draft | Predrag Tasevski | ---- [[pub:processes:start|← Back to Core Processes]] {{tag>process
- Trust Center @pub
- ust_center:policies">Policies</button> ====== Subprocessors ====== View a list of our trusted subprocessors who help us deliver our services while maintaining hig... liance. <button primary url="pub:trust_center:subprocessors">Subprocessors</button> ====== Vendor Questionnaires ====== The processes and procedures essential f
- Right to Erasure Request Form @pub
- quest, but doing so will make it easier for us to process your request quickly. </WRAP> <WRAP half column>... ally collected it. | You no longer consent to our processing of your personal data. | You object to our processing of your personal data as is your right under Arti... | You feel your personal data has been unlawfully processed. | You feel we are subject to a legal obligatio
- Leadership @pub:company
- things too quickly | * It's okay to let me to process. //"Hold up,"// you might say. //"What are our go... perations to ensure smooth and efficient business processes. * **Team Building and HR:** Recruiting, hiri... arded (complete the entire, unabridged onboarding process in Fleet's "Onboarding" issue template). * must... === Please check our [[pub:recruitment|recruting process]]. === Receiving job applications === The selec