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Core Processes

11 Hits, Last modified: 8 days ago

Customer Onboarding | Predrag | ✅ Documented | [[pub:processes:customer_onboarding|→ View]] | | Platform Release | Peter | ✅ Documented | [[pub:processes:platform_release|→ View]] | | EU Project Delivery | Ksenija | ✅ Documented | [[pub:processes:eu_project_delivery|→ View]] | | Partner Onboarding | Predrag | 🔄 Draft | [[pub:processes:partner_onboarding|→ View]] | | Support

Platform Release

9 Hits, Last modified: 8 days ago

====== Platform Release ====== [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpose =... eter creates the GitHub release tag (''vX.X.X''), publishes the GitHub Release with the release notes, ... us.unicis.tech, Grafana// - **Release blog post published** — Predrag publishes the release blog post on unicis.tech. Post follows the [[pub:company/commu

EU Project Delivery

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====== EU Project Delivery ====== [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpos... es the ''EU project deliverables on track (%)'' [[pub:company:scorecard|Scorecard metric]] in OpenProject. Any deliverable at risk goes on the [[pub:company:traction#issues_list|Issues List]]. \\//T... ews for strategic alignment if the deliverable is public-facing. \\//Tool: Nextcloud// - **Consortium

Partner Onboarding

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this page when the partner programme launches. [[pub:processes:start|← Back to Core Processes]] ---- ... cis website partner directory (if they consent to public listing). \\//Tool: unicis.tech (Decap CMS)// ... confirms and begins customer onboarding via the [[pub:processes:customer_onboarding|Customer Onboarding... -25 | Initial draft | Predrag Tasevski | ---- [[pub:processes:start|← Back to Core Processes]] {{tag

Customer Onboarding

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====== Customer Onboarding ====== [[pub:processes:start|← Back to Core Processes]] ---- ===== Purpos... ze, country, use case. If the customer fits the [[pub:company:vision_traction_organizer#marketing_strat... 5 | Initial version | Predrag Tasevski | ---- [[pub:processes:start|← Back to Core Processes]] {{tag

Process Template

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Replace all placeholder text in [brackets].// [[pub:processes:start|← Back to Core Processes]] ---- ... d their first framework mapping", "the release is published on GitHub and the blog post is live"]. ===... YYYY-MM-DD] | Initial version | [Name] | ---- [[pub:processes:start|← Back to Core Processes]] {{tag

Support Resolution

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Review and approve at next Quarterly Session. [[pub:processes:start|← Back to Core Processes]] ---- ... the issue reveals a product gap, it goes on the [[pub:company:traction#issues_list|Issues List]]. \\//T... | Initial draft | Predrag Tasevski | ---- [[pub:processes:start|← Back to Core Processes]] {{tag

Invoicing & Billing

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l be updated when billing.unicis.tech is live. [[pub:processes:start|← Back to Core Processes]] ---- ... -25 | Initial draft | Predrag Tasevski | ---- [[pub:processes:start|← Back to Core Processes]] {{tag